FREQUENTLY ASKED QUESTIONS

COACH


TOOLS


LANGUAGE


SUPPORT


ABOUT DROOBI

What is Droobi?


Droobi is a digital behavior change program designed to empower people to build healthy habits that will last. Droobi’s program is based on clinically-proven science and provides each person digital tracking tools with access to a personal real-life health coach. Our product uses smart technology to learn more about each person and their unique condition with the goal to ultimately make their self-care easier




How long is the program?


The structure of the program consists of two parts: the core program (month 1-4) and maintenance program (month 4-10). During the core program, you will build your knowledge and skill set to change your eating and exercising habits and learn how to overcome challenges and reinforce new habits. In the maintenance program you can continue practicing and reinforcing your new healthy changes while staying connected to Droobi’s tools and resources, with shorter weekly lessons and monthly follow-up with your health coach.





GETTING STARTED

How do I join?


Thanks for your interest! To join Droobi, please download the Droobi app from the Apple Store. You can register through the app to to see the available packages.




Do I have to be diagnosed with type 2 diabetes or prediabetes?


To join Droobi’s diabetes self-management program, you need to be diagnosed with type 2 diabetes. You don’t have to have pre-diabetes to join our prevention program. Droobi focuses on guiding you to make sustainable lifestyle changes, and is beneficial for people who want to lose weight.





COACH


PRODUCT

How do I track my food?


Droobi doesn’t want you to worry about calorie counting, leave that stress with US! You can track your food in two simple ways:

  1. Post a photo of everything you eat (the good and the bad!) to your visual food diary. Your health coach will use your photos to understand how much you’re eating and keep track of how many portions you’re having regularly.
  2. Manually add the number of portions you’re consuming for each food group (veggies, fruits, dairy, protein, starches) by roughly estimating each portion using our visual portion guide.




What do the numbers next to food groups mean?


The number represents the assigned number of portions for each food group.




What does “1 portion” mean?


Every person has their own eating plan, which is an assigned number of portions for each food group; vegetables, starches, protein, fruit and dairy. A portion is a recommended amount or size of food. For example, one third cup rice and 1 slice of toast are examples of 1 portion of starch. You can try different types of food to meet your daily assigned food portion targets! When you click on the name of a food group, you can find a long list of options available for you to choose from and a visual guide to help you size accurately.




How can I synchronize steps from Apple Health with Droobi?


From the menu side-bar, select the Apple Health tab. Then, click on Settings, enter Privacy, click on Apple Health then select Droobi and swipe to allow steps.




I would like to add my readings in mmol instead of mg/dl. How do I change the units?


From the menu side-bar, select Blood glucose reading. At the bottom of the page you will find the option to choose your preferred units.




I have an additional blood sugar reading that’s not part of my prescribed plan. Where can I log it?


On the blood sugar tracking page, there is an option below to “Add more readings”. By tapping on this, you can add any additional readings you may have taken throughout the day.





LANGUAGE


SUPPORT


GETTING STARTED


COACH


PRODUCT

How do I track my food?


Droobi doesn’t want you to worry about calorie counting, leave that stress with US! You can track your food in two simple ways:

  1. Post a photo of everything you eat (the good and the bad!) to your visual food diary. Your health coach will use your photos to understand how much you’re eating and keep track of how many portions you’re having regularly.
  2. Manually add the number of portions you’re consuming for each food group (veggies, fruits, dairy, protein, starches) by roughly estimating each portion using our visual portion guide.




What do the numbers next to food groups mean?


The number represents the assigned number of portions for each food group.




What does “1 portion” mean?


Every person has their own eating plan, which is an assigned number of portions for each food group; vegetables, starches, protein, fruit and dairy. A portion is a recommended amount or size of food. For example, one third cup rice and 1 slice of toast are examples of 1 portion of starch. You can try different types of food to meet your daily assigned food portion targets! When you click on the name of a food group, you can find a long list of options available for you to choose from and a visual guide to help you size accurately.




How can I synchronize steps from Apple Health with Droobi?


From the menu side-bar, select the Apple Health tab. Then, click on Settings, enter Privacy, click on Apple Health then select Droobi and swipe to allow steps.




I would like to add my readings in mmol instead of mg/dl. How do I change the units?


From the menu side-bar, select Blood glucose reading. At the bottom of the page you will find the option to choose your preferred units.




I have an additional blood sugar reading that’s not part of my prescribed plan. Where can I log it?


On the blood sugar tracking page, there is an option below to “Add more readings”. By tapping on this, you can add any additional readings you may have taken throughout the day.





LANGUAGE


SUPPORT


GETTING STARTED


COACH


TOOLS


LANGUAGE


SUPPORT


ABOUT DROOBI

What is Droobi?


Droobi is a digital behavior change program designed to empower people to build healthy habits that will last. Droobi’s program is based on clinically-proven science and provides each person digital tracking tools with access to a personal real-life health coach. Our product uses smart technology to learn more about each person and their unique condition with the goal to ultimately make their self-care easier




How long is the program?


The structure of the program consists of two parts: the core program (month 1-4) and maintenance program (month 4-10). During the core program, you will build your knowledge and skill set to change your eating and exercising habits and learn how to overcome challenges and reinforce new habits. In the maintenance program you can continue practicing and reinforcing your new healthy changes while staying connected to Droobi’s tools and resources, with shorter weekly lessons and monthly follow-up with your health coach.





COACH


TOOLS


LANGUAGE


SUPPORT


ABOUT DROOBI

What is Droobi?


Droobi is a digital behavior change program designed to empower people to build healthy habits that will last. Droobi’s program is based on clinically-proven science and provides each person digital tracking tools with access to a personal real-life health coach. Our product uses smart technology to learn more about each person and their unique condition with the goal to ultimately make their self-care easier




How long is the program?


The structure of the program consists of two parts: the core program (month 1-4) and maintenance program (month 4-10). During the core program, you will build your knowledge and skill set to change your eating and exercising habits and learn how to overcome challenges and reinforce new habits. In the maintenance program you can continue practicing and reinforcing your new healthy changes while staying connected to Droobi’s tools and resources, with shorter weekly lessons and monthly follow-up with your health coach.





COACH


PRODUCT

How do I track my food?


Droobi doesn’t want you to worry about calorie counting, leave that stress with US! You can track your food in two simple ways:

  1. Post a photo of everything you eat (the good and the bad!) to your visual food diary. Your health coach will use your photos to understand how much you’re eating and keep track of how many portions you’re having regularly.
  2. Manually add the number of portions you’re consuming for each food group (veggies, fruits, dairy, protein, starches) by roughly estimating each portion using our visual portion guide.




What do the numbers next to food groups mean?


The number represents the assigned number of portions for each food group.




What does “1 portion” mean?


Every person has their own eating plan, which is an assigned number of portions for each food group; vegetables, starches, protein, fruit and dairy. A portion is a recommended amount or size of food. For example, one third cup rice and 1 slice of toast are examples of 1 portion of starch. You can try different types of food to meet your daily assigned food portion targets! When you click on the name of a food group, you can find a long list of options available for you to choose from and a visual guide to help you size accurately.




How can I synchronize steps from Apple Health with Droobi?


From the menu side-bar, select the Apple Health tab. Then, click on Settings, enter Privacy, click on Apple Health then select Droobi and swipe to allow steps.




I would like to add my readings in mmol instead of mg/dl. How do I change the units?


From the menu side-bar, select Blood glucose reading. At the bottom of the page you will find the option to choose your preferred units.




I have an additional blood sugar reading that’s not part of my prescribed plan. Where can I log it?


On the blood sugar tracking page, there is an option below to “Add more readings”. By tapping on this, you can add any additional readings you may have taken throughout the day.





LANGUAGE


SUPPORT


GETTING STARTED


TESTIMONIALS

Success Stories

Nasser, 52

Diabetes Program

I have been living with type 2 diabetes for 5 years now. I used to struggle to maintain my blood sugar levels under control. Droobi has truly changed my life! My blood sugars are at target now, I lost some weight and changed my eating habits. I am so happy with the daily support I receive from my health coach. They are always super-supportive and positive even in my worse days. I really don't know what would I do without my personal coach. Thank you Droobi for helping me live better with diabetes.

Mariam, 31

Gestational Diabetes Program

On my 3rd pregnancy, I was informed after doing a test that I had gestational diabetes. I was really shocked because I was healthy in my previous pregnancies. When my doctor recommended Droobi, I thought I will give it a try. My health coach was super reactive and very helpful. She supported me in tracking my blood sugars and make the right food choices every single day. The program helped me overcome my fear and have a healthy delivery and baby. I am still using it even after giving birth.

Muhamad, 36

Prevention program

​I have heard about Droobi online and I decided to give its Prevention Program a try, given that diabetes runs in my family. It’s a very easy program, small steps made me lose weight, exercise more, and reduce the risk of getting chronic disease. Great simple app that offers the support, through reminders, tracking tools, lessons and professional coaches. I’ve been using it over a year and I would recommend it to anyone.

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YOUR PATH TO HEALTH

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